General
Terms and conditions apply to all discount codes. Certain discount codes are not active during sale periods, but you can use them once the sale is over. Discount codes can only be applied to full-price items, and are not applicable on low stock products or bundles unless otherwise specified.
SPF stands for ‘sun protection factor’ and is used as an indication of how long it would take the sun’s UV radiation to burn your skin when using sunscreen versus time it would take without any sunscreen. This means that an SPF of 50 would take you 50 times longer to compared to if you weren't wearing sunscreen. SPF50 products also block out up to 98% of the UV rays you are exposed to.
Sunscreen is recommended when UV levels hit above 3 (but even below 3 damage. In Australia, the average peak UV can reach above 12 in most parts of the country and often stay high until after 5pm. Even in winter, many parts of Australia can reach about 3. Most of us apply sunscreen with our morning skin care routine. Sunscreen needs to be topped up every 2 hours to maintain protection as both chemical & mineral sunscreens degrade over time. this means by midday, when the sun is at it's strongest, our morning application is providing little to no protection, when we need it most.
Australian sunscreen standards are amongst the toughest in the world. Our harsh climate and thin ozone layer mean our standards have to be very high. Any product made here that meets TGA & Australian Sunscreen Standards will provide high quality sun protection.
Yes, yes and yes again. This is incredibly important to our brand. Rest assured our products are 100% cruelty free.
Our SPF50+ Face Mist & SPF50+ Mineral Primer are btoh TGA Approved and meet all criteria as set out in the Australian Sunscreen Standard AS/NZS 2604:2021. Our SPF50+ Lip to Cheek is not required to be TGA approved as it is primarily for use on the lips, however, would qualify for TGA Approval and meets all requirements of the Australian Sunscreen Standard.
Shipping & Returns
We currently ship to Australia & NZ.
We do not currently ship internationally.
Please allow up to 5 business days for your order to be processed and then up to 5 business days for delivery depending on your location.
East coast deliveries should arrive 1-2 days after shipping. Other areas of Australia may take longer. We provide all customers with a tracking number so you can keep an eye on your delivery, if you have any queries please get in touch.
Orders to NZ can take up to 14 days.
Only to NZ! We do not currently ship internationally but we are hoping to in the near future.
We want you to love our products, but if this isn’t the case, please contact us at hello@outsidebeautyskincare.com.
We don’t offer refunds for change of mind. If you believe a product is not satisfactory for use (keeping in mind everyone’s skin is different and results can vary) please contact us.
If you have purchased a product that fits any of the below descriptions, we will accept returns and provide you with your choice of an exchange, credit note or refund:
Any issues with your order, e.g. damage in transit, wrong item sent, etc. please ensure you contact us within 7 days of receiving with your order number and provide a photo of the product. Any faulty or damaged items must be returned in their original packaging, no refunds will be given for used goods.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at hello@outsidebeautyskincare.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at hello@outsidebeautyskincare.com